Like band-aids or a fire extinguisher, roadside assistance is something we hope drivers never have to use — but if they do need it, now we’ll be there to help.
We’re excited to announce a relationship with Allstate Roadside Services (ARS) to bring Lyft drivers 24/7 roadside assistance at a pre-negotiated rate, right from the app.
Here’s the deal:
- Every Lyft driver gets towing roadside assistance at a pre-negotiated flat rate of $79. Additional services such as fuel delivery, lockout, flat tire, and dead battery services are available for a flat rate of $59 each.
- Platinum drivers in our Accelerate driver rewards program get roadside assistance, on us. Lyft will reimburse the cost with receipt.*
- To call for help, drivers can tap the ‘Roadside Assistance’ button in the ‘Help’ section and call the direct number that’s provided.
Industry leaders like Allstate Roadside Services are supporting us as we continue to pave the way for dramatic change in transportation, and this relationship is just the beginning. We look forward to working closely with ARS as we continue creating innovative solutions to protect Lyft drivers and passengers.
“We are committed to delivering exceptional service for all Lyft drivers’ roadside assistance needs,” said Pam Dufour, president of Allstate Roadside Services. “We are very excited and honored to be selected to provide roadside assistance for Lyft drivers in the U.S.”
With Accelerate, Lyft drivers have access to discounts on auto maintenance, wireless data plans through Verizon, tax support through Intuit, and now they have roadside assistance from ARS. We’ll continue investing in Lyft drivers to help make their lives’ easier on the road.
Allstate Roadside Services administers roadside assistance through Allstate Motor Club.
* Lyft will reimburse base costs for roadside assistance ($79 for towing, or $59 for additional roadside assistance of fuel deliver, lockout, flat tire, or dead battery). Driver responsible for additional charges, including towing mileage in excess of 5 miles.